(WASHINGTON) — Effective Monday, May 18, all regional examination centers (RECs) and monitoring units (MUs) except for REC New Orleans and MU San Juan will return to routine operations, including availability to schedule examinations for all mariners.
REC New Orleans will remain temporarily closed to walk-in and counter service, but its examination room will reopen for scheduling and conducting mariner examinations. MU San Juan remains closed temporarily but will provide examination services on a limited basis.
Mariners are strongly encouraged to monitor the National Maritime Center (NMC) website for updates regarding processing times, REC operations, and policy adjustments as operations stabilize.
For questions or assistance scheduling mariner exams, contact the Customer Service Center via the NMC online chat system, by emailing [email protected], or by calling 1-888-IASKNMC (427-5662).
– National Maritime Center
