Boston Towing & Transportation Installs HELM

(Dec 12, 2008 – East Boston, MA):  Boston Towing & Transportation (BTT), a full service marine transportation company based in East Boston, recently switched their dispatching and billing tracking to HELM Marine Operations Software.  HELM is designed and supported by Edoc Systems Group Ltd.  BTT made the decision to upgrade their software because they wanted to reduce time to invoice and decrease invoicing errors.  “HELM is designed specifically with our industry in mind and was easy to learn.  It has significantly decreased the amount of administrative time we put in at the office,†noted Dave Clark, Operations Manager at BTT.

BTT was faced with a common problem among any long-standing towboat company – their system was outdated and not designed for their specific needs.  Their old system was not intuitive, produced inaccurate results, and had almost no reporting capabilities.  HELM gave them an easy-to-learn interface that users could learn in hours. 

“We wanted one easy-to-use dispatching system that stored all the necessary information in one place and produced invoices once a job is completed – HELM gave us that,†said Clark.  “We also received the additional benefit of having a system that is scalable.  At any future date, we can add additional modules from the HELM suite.â€

Edoc is proud to have been chosen by BTT and looks forward to continuously working with them to improve operations.  Ron deBruyne, President of Edoc, points out, “During these tough financial times it is more important than ever to run as efficiently as possible.  Marine transportation companies are realizing that they need to trim the fat.  Our marine operations software enables them to free up time and analyze their business from every angle in order to make the best business decisions.  They are seeing this software as an investment that immediately provides them with value and return on investment.â€

About Boston Towing & Transportation
Boston Towing & Transportation (BTT) is the northern division of the Reinauer Companies.  BTT’s corporate offices, fleet and support facilities are located in East Boston, Massachusetts. They are the largest New England-based marine transportation company providing regularly scheduled petroleum transport, ship docking and general and specialized towing services.  As a multi-service marine transportation company, BTT provides ship docking, marine construction, salvage support, petroleum transportation and specialized towing.  BTT’s acquisition of assets and key personnel from Gloucester Dredge & Dock Co. brought competitive marine construction services to the BTT fold. 

About Edoc Systems Group Ltd
Edoc was started with its flagship product HELM Marine Operations Software.  HELM centrally stores operational, billing, crewing, maintenance, inventory, and purchasing data for marine-based fleets in order to minimize data entry, streamline data flow, and improve overall operational efficiency.  Also included in their software suite is an Onboard module that synchronizes information between vessels and head office.  Edoc helps companies in many areas of marine transportation such as harbor work, pilotage, barging, and log transportation.  The company can be contacted toll free at 1(866)344-3362 or on the web at

By Professional Mariner Staff