ShipConstructor meets user needs with optimized online support

(VICTORIA, BC — October 23 2007) ShipConstructor Software Inc. (SSI), a designer of ship software systems, has launched a comprehensive knowledge-base customer-support website to proactively address a wide range of user needs.

Users can utilize SSI’s online support system either by applying key words to search the entire knowledge database for a specific solution, or by subscribing to automatic updates related to any of the 25 subject categories.   

“Customers can now immediately get solutions to technical issues that other users or our developers have already identified and resolved,” said Rolf G. Oetter, President and CEO, SSI. “This saves our customers considerable time and money, and eliminates the frustration of having to wait for help.”

Over 6,000 ShipConstructor software licenses are used by more than 300 organizations on six continents, including the U.S. Navy, Dubai Drydocks, Austal Ships, Genoa Design, Vripack Yachting International and Labroy Offshore.

By Professional Mariner Staff