(MARTINSBURG, W.Va.) — Any mariner who submitted an application for a medical certificate to MEDAIP@uscg.mil from Sept. 21, 2021, through Sept. 28, 2021, should resubmit their application package. Due to a technical issue, medical certificate applications submitted during this time period were not received at the National Maritime Center (NMC) and are not being processed.
The issue has been resolved and MEDAIP@uscg.mil is now available to receive medical certificate applications. The NMC said mariners will not receive a response of application receipt upon resubmission, and it sincerely apologized for the inconvenience.
The NMC Customer Service Center is available from 8 a.m. to 4:30 p.m. EST, Monday through Friday, for questions. Mariners may reach the NMC call center at 1-888-IASKNMC (427-5662) and IASKNMC@uscg.mil.
– National Maritime Center