(MARTINSBURG, W.Va.) — The National Maritime Center (NMC) has announced three upcoming enhancements designed to make the maritime credentialing experience faster, clearer and more convenient.
New and improved website (January 2026)
The redesigned website will put customers first, using plain language and focusing on the NMC’s major products and services: merchant mariner credentials (MMCs), medical certificates (MCs), courses, and examinations. Key features include:
• Streamlined navigation with a new menu and search functionality.
• Access to essential information in one or two clicks.
• A clear “How to Apply” pathway as the central theme, guiding mariners step by step through the application process.
Application submission portal (January 2026)
The Application Submission and Awaiting Information Portal (ASAP) will provide mariners with a fast, secure and convenient way to submit applications online. With ASAP, mariners can:
• Submit an MMC application.
• Submit an MC application.
• Upload additional documents for an existing application.
The process is simple: Complete a short form accessible via the new NMC website, upload the documents, and submit. This is a one-stop portal to submit documents directly to the NMC – no more emailing attachments.
Medical certificate delivered via email (coming soon)
The emailed medical certificate will eliminate mailing delays and the need to request duplicate certificates. With this improvement, mariners can:
• Receive their medical certificate via email.
• Save it directly to a mobile device.
• Print it at their convenience.
These improvements are designed to simplify the process, reduce waiting times, and give mariners more control over their documents. More details will be shared on the NMC website as the agency gets closer to launch.
If mariners have any questions about any of the upcoming changes, contact the NMC Customer Service Center, Monday through Friday, 8 a.m. to 5:30 p.m. EST, by using the NMC online chat system, by emailing IASKNMC@uscg.mil, or by calling 1-888-IASKNMC (427-5662).
– National Maritime Center
